At Unicomp, quality is central to everything we do. We supply IT spare parts and provide repair services for POS systems, printers, barcode equipment and other business-critical devices.
Our quality management approach is designed to ensure reliable products, professional service, consistent processes and continual improvement. This helps our B2B and B2C customers purchase with confidence and keep their equipment running efficiently.

Our Accreditations:

• ISO 9001:2015 Accreditation – Robust quality management systems.
• ISO 14001:2015 Accreditation – Stringent environmental control.
• Bespoke ERP System – Robust control systems and process integration.
• Cyber Essentials – Government-backed accreditation in cyber security.

Our ISO 9001 certification demonstrates our commitment to quality management, customer satisfaction and continual improvement.
This accreditation supports our processes for supplying IT spare parts, repair services and operational controls across our business.
As part of our certification requirements, our SGS certification can be independently verified online.

Our Quality Policy is designed to ensure consistent service delivery, customer satisfaction and continual improvement.

We are committed to:

• Consistently delivering products and services that meet customer, supplier, partner, statutory and regulatory requirements.
• Remaining flexible to customer and partner requirements wherever operationally possible.
• Monitoring service levels to support continual improvement in quality and efficiency.
• Continuously improving operational processes to enhance business performance and customer satisfaction.
• Establishing measurable quality objectives that are regularly reviewed by management.
• Communicating and maintaining our Quality Policy across all employees and interested parties.
• Encouraging continuous improvement through customer feedback, analysis and resolution of issues.

Read our ISO 14001 Environmental Policy